About Us
Being a web hosting client can be a hard thing - you often have to cope with downtimes and a pitiable and sluggish customer care service. To top it all off, you need to log at least in 2 administration panels to administer your domains, billing transactions and your web site itself. When we started Planet Concourse Hosting, we attempted to alter all that.
A Pioneering Web Hosting Approach
The hosting Control Panel is the part of the web hosting platform that the clients see. And 90 percent of the web hosting service providers out there employ the very same hosting Control Panel - cPanel. We, however, regard cPanel as being archaic and difficult to use - it simply frustrates our work. That is why we arrived at the decision to utilize another web hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a modern look and feel and offers billing, domain name and website administration options, so you can manage everything from one single location. Besides, it has a drag & drop File Manager, so you won't have to resort to third-party FTP software. Our tests have confirmed that the Hepsia web hosting Control Panel works three times as fast as other Control Panels! We have also prepared a Control Panel demo - you can check for yourself how the Hepsia hosting Control Panel works.
A Reliable Web Hosting Service
Your web site has to be accessible online. This is why we lean on very fast hosting servers driven by the powerful blend of Linux and Apache. We are also partnering with 4 state-of-the-art datacenter facilities where you can host your website. This allows us to offer a ninety-nine point nine percent uptime guarantee.
A People-Focused Approach
Last, but most definitely not least - we are there for you! We have Live Chat techs who are there to answer all your pre-sale questions and to help you correct small technological problems. We have a superior-quality 24-7 customer care service. We offer a 1-hour support ticket response time guarantee, but in the majority of situations our customer care team members reply to support tickets within twenty mins!